Element 80 Voice Recorders
 
Element 80 voice recording and data integration
 

Fast, easy to use PCI DSS compliant call recording applications... Call 01582 814780 or email sales@element80.co.uk

Element 80 Ltd are specialists in voice recording and data integration deploying the HigherGround Fusion Series 7 voice recording product suite for private and public organisations throughout the EC.

Element 80 Ltd is an Authorised Reseller/Service provider for HigherGround Inc. with over 30 years experience in the telecommunications and contact centre industries.

Our applications are used by call centres as well as by organizations in public safety, financial services, healthcare, government and many other industries.
Fusion Series 7™ solutions are designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability.

Fusion Series 7™ solutions collect data from multiple sources (ACD, CDR, IVR, screen capture, agent evaluations, enterprise and customer databases, etc.) and integrate the information into a single user friendly interface. The business intelligence reporting and trend analysis tools empower clients with knowledge and insight to improve performance, optimize communications resources and increase revenue.
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Element 80 Ltd - Industry leading Call Recording products...

At Element 80 Ltd we know the importance of delivering large scale call recording projects on time and on budget. Our highly skilled Digital, Analogue, VoIP and ISDN call recording installation engineers work hard to ensure nothing is left to chance. With knowledge of Carrier level, traditional TDM and VoIP PBX environments our engineers are able to install our voice recording solution in to your infrastructure seamlessly. Our products are ideal for all industries including Contact Centre recording, Call Centre recording, Financial Services recording, Government Departmental recording, Banking sector recording and many more. We help a range of businesses to record, retrieve and replay calls quickly and easily.


Element 80 Ltd - Essential Call Recording Features...

Our Fusion Series 7 solution is an industry leading call recording product set including the Praetorian Voice Recorder, Mentor Quality Assurance suite, and the Telecom BI reporting suite. These essential call recording products include world class features that ensure we are at the forefront of Digital, Analogue, ISDN and VoIP call recording. Features such as Instant Retrieval and Replay of calls, Real-Time monitoring, PCI DSS compliance, FSA compliant compression and encryption, Agent Evaluation and Quality Assurance, Telecoms Reporting, Screen Capture, ACD integrations, CTI integrations, Workforce Management solutions, Speech Analytics, inbuilt Archiving facilities and many more..........


Element 80 Ltd - Leading PBX integrations...

If you are looking for a feature rich and proven call recorder, voice recorder or VoIP recorder that has an enviable list of compatible PBX's including Aastra, Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, Ericsson, Fujitsu, Harris, InterTel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Rockwell, Samsung, Siemens, Tadiran, Telrad, Teltronics, Toshiba, then look no further than the Fusion Series 7 from Element 80 Ltd.

 
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Element 80 Ltd Tel+44 (0)1582 814780 Fax+44 (0)1582 814701 Email sales@element80.co.uk Copyright © 2010 Element 80 Ltd Co. Reg No. 07350651 VAT GB 997 7254 48
Authorised HigherGround Reseller / Service Provider
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